eNPS has increased from +12 in Q2. That makes this quarter particularly interesting: overall engagement has moved down, while willingness to recommend has moved up.

Engagement sits at 7.0 this quarter, down from 7.2 in Q2 and 7.4 in Q1. It's still above the 6.7 recorded in Q4 2025, but the recovery we've seen earlier in the year has lost some momentum.

The overall benchmark response rate was 41% in Q3, well below Hive's recommended 75%, and a small dip from Q2. Many organisations still have an opportunity to engage more employees in the feedback process.